Computer Systems Servicing (CSS) NC II
I. Basic Competencies
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Participate in Workplace Communication
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Follow workplace instructions and procedures
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Communicate effectively with supervisors and team members
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Work in a Team Environment
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Collaborate with others to accomplish tasks
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Apply teamwork and interpersonal skills
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Practice Career Professionalism
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Observe professional ethics
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Maintain proper work attitude and behavior
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Practice Occupational Health and Safety Procedures
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Identify hazards and risks
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Apply safety measures and emergency procedures
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II. Common Competencies
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Follow quality assurance procedures
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Perform work according to industry standards
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Perform Computer Operations
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Use basic computer applications
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Manage files and data
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Perform Mensuration and Calculation
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Measure and calculate accurately for technical tasks
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Prepare and Interpret Technical Drawing
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Read and understand basic technical diagrams and layouts
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III. Core Competencies
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Install and Configure Computer Systems
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Identify computer components
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Assemble and disassemble system units
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Install operating systems and drivers
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Set Up Computer Networks
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Identify networking devices and cables
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Configure basic LAN and WLAN connections
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Apply IP addressing and network testing
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Maintain and Repair Computer Systems and Networks
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Perform preventive maintenance
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Troubleshoot hardware, software, and network issues
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Replace defective components
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IV. Assessment & Certification
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Hands-on practical demonstrations
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Written and oral examinations
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TESDA National Assessment leading to CSS NC II Certification
